Sunday, July 26, 2009

Error 60 Disaster

Earlier in the month, PC/PS2 players attempting to log in and play were being hit occasionally with Error 60 messages. A few days later, Sega employees reported that the problems had been fixed. However, those fixes seem to have been short-lived, because Error 60 is back and worse than ever.

Players on the official forums are reporting constant Error 60 issues when trying to log in. As of this posting, the thread has logged more than 880 replies in just 4 days.

Not surprisingly, the thread (and the forums in general) has been devoid of any official communication from Sega regarding the issue. GM Edward posted a message on Friday saying the problem was being investigated, but there hasn't been any news since then.

In the meantime, the only way to play is to log in during the short period of time that the authentication server is online. Obviously, nobody knows when this will happen, so logging in will probably require a bit of luck.

Personally, I can't believe that this has gone on as long as it has already. It's always so nice to see our monthly subscription fees put to good use. I was forgiving of Sega during the first incident, but this is ridiculous. It's inexcusable that paying players are denied access to the game because of Sega's inability to maintain their own servers. If this goes on much longer, one can only imagine how many players will remain once the login problem is fixed.

Maybe I'll just keep my mouth shut the next time somebody writes a scathing review of PSU.

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