Thursday, April 8, 2010

Maybe Our Billing Wasn't So Bad

For all the complaints about Sega's billing system for PC/PS2, including the infamous Error 65, consider that things could have been a lot worse.

Electronic Arts reports that its billing system for the MMORPG Warhammer Online erroneously charged some players for their monthly payment an average of 22 additional times. At $14.99/month, that means that players would have been charged an additional $329.78 (or possibly more) for a single month of gameplay!

Sega's billing system may have been bad, but the worst thing it did was block access to the servers for a few weeks. Most players that were hit with the error even got some free play time out of it!

Warhammer Online players weren't so lucky. I imagine that there are a lot of people that got hit with overdraft charges as a result of this screw-up. EA says that they are going to correct the mistake, but what will they do about the people that are being penalized by their banks for overdrawing their accounts?

Read the full story over at Kotaku. And remember that we didn't have it so bad!

No comments: