Monday, October 20, 2008

A new GM

RubyEclipse has announced that Edward from Sega's billing and customer support department has become a full time GM for PSU.

His post:

Hey everyone,

Congratulations and a warm welcome to Edward, who comes to us from SEGA's billing and customer support department! Edward has been involved with the PSU community for some time, and as of today, will be stepping into a full Game Master role here at SEGA.

Edward should already be well known by PC/PS2 players for his great work helping out during last summer's billing issues, and you can also listen to our interview with him on the latest episode of the PSU Podcast.

We're all very stoked to have him onboard as the newest member of the team - Please join us in welcoming Edward as our newest PSU Game Master! Smile

Oh yes we all remember him on the PC/PS2 side. Not only did he deal with the error 065 problems he also cleared up the billing error where people were charged for an incomplete billing cycle. This guy got my money back; he's cool in books.

Congrats, Edward and good luck, you're going to need it.

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